Insights
On how we build serious businesses
Articles written directly, no fluff. About infrastructure, inhouse sales, AI, and the real decisions that separate businesses that last from businesses that evaporate.
- ·7 min min read·Ervin Csiki
Why we turn down 9 out of 10 inquiries
How we decide whether to engage with a business — and why most applications get a no, not a follow-up.
We're not an agency selling retainers. We work as venture builders — fully embedded, long-term. That alone narrows the field of who we can actually work with.
venture-buildingoperareselectivitateRead → - ·9 min min read·Ervin Csiki
Voice AI for service businesses: what works, what doesn't, how to decide
After two years of real deployments, let's separate what actually works from what's just vendor marketing.
Voice AI works. Just not the way vendors pitch it. Here's what we've learned from putting real voice agents inside clinics, automotive service shops, and inhouse call centers.
aivoice-aiserviciiinfrastructuraRead →